WARRANTY and RETURNS


Warranty Policy

OION Technologies, LLC (collectively “OION”) warrants from the date of purchase, this product will be free from defects in material and workmanship for the duration of the warranty period. OION, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Proof of purchase is required to obtain warranty performance. This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operation instructions, disassembly, repair or alteration by anyone other than an OION authorized service technician or OION service center. Additionally, the warranty does not cover: Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.

OION shall not be liable for any incidental or consequential damages caused by breach of any express, implied or statutory warranty or condition. Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. OION disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise. OION shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party. Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction. To obtain warranty service, please contact us at customerservice@oionair.com and a service center address will be provided to you.

The guarantee will be enacted consequently from the date of unique acquisition of this item.

To acquire the advantage of this guarantee, if you don’t mind leave your message here, or send an email to customerservice@oionair.com. Our client care will address your issue in 24 hours.

  1. Harm brought about by the proprietor when endeavoring to fix or change the item.
  2. Harm brought about by abuse, misuse, disregard, changes, or unapproved fix.
  3. Association with an off base voltage flexibly.
  4. Buys from unapproved affiliates.
  5. Regular deterioration.
  6. Any item which was given out for nothing.

On the off chance that items as well as parts require administration after the guarantee time frame lapses, you may decide to pay all work and parts charges. Guarantee inclusion ends in the event that you sell or in any case move the item. The constrained guarantee is limited to the nation of procurement and isn’t transferable outside of the nation of procurement. Clients outside of the United States, United Kingdom and European nations will cover the delivery expense for substitution things, parts and frill varying.

  1. Supplant the thing in the event that you can’t fix it inside a sensible measure of time.
  2. Issue a discount for the product.

Open Box things are items which have harmed bundling or are in any case not appropriate to be sold as new. All things are tried to be working by a colleague. Open Box things accompany a 6-month guarantee and are not qualified for any guarantee augmentation offered to new items. We won’t acknowledge returns of Open Box things because of corrective harm or other non-execution related issues. All deals of Open Box things are conclusive and not qualified for an arrival or discount. On the off chance that for reasons unknown the thing is damaged on appearance, it would be ideal if you contact customerservice@oionair.com so we can arrange a substitution.

Return Policy

We stand behind all of our products and your satisfaction is important to us. If for any reason you are unsatisfied with the product, we will gladly take the product back for a full refund within 60 days of purchase for all purchases made on oionair.com. Please contact us at customerservice@oionair.com and we will happily assist you.

To get a full discount for a product bought from OION Technologies, it would be ideal if you adhere to beneath guidelines:

  1. Contact client care to start your arrival and to distinguish the right return transporting address and technique.
  2. Bundle the item(s) to be returned in the first OION Technologies bundling.
  3. Send your returned item(s) to OION Technologies inside 30 days of procurement for a full discount. Unapproved or COD returns won’t be acknowledged. Keep a duplicate of your following number in the event that we have to check the arrival.

To get a swap for a product bought from OION Technologies, if it’s not too much trouble adhere to beneath guidance.

  1. All profits for substitution must be approved by OION Technologies inside 30 days of conveyance and doled out a RMA Number.
  2. We will give an arrival dispatching name inside 30 days of conveyance to you.
  3. After the 30-day time frame, the client is answerable for any arrival delivering costs until the unit is checked by an individual from our distribution center group. Keep a duplicate of your following number on the off chance that we have to confirm the arrival.

Please Note:

  • Original shipping costs are non-refundable. Open box items accompany a 6-month guarantee.
  • Open box items are not qualified for returns or discounts. This arrangement applies to items bought from our online store.
  • On the off chance that the thing was requested through an affiliate, you should restore the item as indicated by their arrival arrangement.